Sales
020 7820 7111

Repairs & Support
020 7820 7121

Business Solutions

We have been delivering an extensive range of technology solutions to businesses for over 25 years from consultancy through to deployment and on-going support.

Case Study

Immediate Media

“We needed to replace a lot of kit in a short space of time. Trams worked closely with us and were flexible with deliveries and collections. Being able to use the buy-back credit against the purchase was a big plus. We were very happy with the way it went with their support.”

Julian Adams
Immediate Media Company

Company Profile

Immediate creates compelling content on platforms that enhances the way people engage with what they love. That’s at the heart of what we do and what drives us as we shape our portfolio of special interest brands. We reach 16 million people a month and are number one in a raft of key sectors including Quality TV Listings (Radio Times), Weddings (www.hitched.co.uk), Cycling (www.bikeradar.com), Food (BBC Good Food Magazine) and Gardening (BBC Gardeners’ World Magazine).


Project Background

Immediate needed help refreshing a large number of their Mac Pros and iMacs. This involved supplying new replacements under a timed delivery and recycling of their old ones.

Immediate Media

The Challenge

  • Fast, reliable delivery was required - just two weeks
  • Recycling of out-going equipment was required
  • All incoming equipment needed to have memory upgrades installed asll all units needed to be pre-tested before sending out to Immediate
  • Immediate Media was looking reduce their total cost of ownership by obtaining a rebate on the outgoing Mac equipment

The Solution

  • Fast, effective consultancy and account management across the project
  • Delivery was on time as scheduled over two weeks
  • Setup/testing of new equipment was carried out in a professional and timely fashion
  • Trams arranged the collection of all the equipment to be recycled whilst also being able to offer an excellent residual value on their Mac equipment in the 3-5 year age range. This in turn lowered the total cost of ownership for their original Mac equipment

The Results

  • Immediate received a swift turn around on their equipment, a great credit against their recycled equipment
  • And had Trams build, test and deliver new equipment within their time frame.

Featured products used in this Solution:

iMac
Mac Pro