• Overview
• Fulfilment
• Install, upgrade
  & repair
• Support
• Storage
• Consultancy
• Training
• SmartCare

Trams SmartCare

• Converts your standard Apple hardware warranty to on-site and provides a further 2 years on-site (3 years total).
• Find out more >>
• 

Install, upgrade, & repair: need we say more?

• Fulfilment is just a small part of what Trams has to offer. Many of our customers require us to adapt to their changing needs whether it be installing equipment and software, upgrading new and/or existing systems or repairing faulty equipment both in and out of warranty.
• Trams is also an Authorised Apple Service Provider (AASP), allowing us to upgrade and repair most Apple equipment in-house.

• Install

  Equipment installation is always carried out to the highest service level and to our customers unique requirements. All our engineers are manufacturer certified where applicable and your Manufacturer's warranty is always maintained.
• Service
  • Dedicated service engineer allocated to each install
  • Customers unique requirements always met
  • Install not just limited to new equipment. Repaired and/or upgraded equipment can also be installed / reinstalled.
• Benefits
  • Single point of contact within service department reduces error and improves customer satisfaction
  • Piece of mind - skilled, qualified engineers
  • Delivered on time and on budget - no hidden costs involved
• Scope
  • All hardware and software purchased from Trams can be installed.
  • Didn't buy from us? No problem we offer competitive installation services for those customers who have purchased direct from manufacturers or other suppliers.

• Upgrade

  Don't feel confident upgrading your own equipment? Not a problem. At Trams our engineers are experience at upgrading most hardware and software products for you whether it's new or used.
• Service
  • hardware and software upgrades
  • On-site and off-site upgrading possible
  • Wide range of harware covered, RAM, hard drives, logic boards, processors, power supplies etc.
  • Wide range of software covered including Windows and Mac OS X platforms
• Benefits
  • Single point of contact within service department reduces error and improves customer satisfaction
  • Piece of mind - skilled, qualified engineers
  • Delivered on time and on budget - no hidden costs involved
• Scope
  • Most hardware and software products - call for more information

• Repair

  These days many manufacturers require their products to be 'returned to base' for repair. Our dedicated service team will ensure that this process is carried out in the fastest and most efficient ways, documenting the process at every stage. Product still in warranty? We can organise your repair as quickly as possible at not cost to you, the customer.
• Service
  • Dedicated service team
  • Fully trained and Apple certified engineers on-site
• Benefits
  • Fastest possible turn around time
  • No cost to the customer for warranty repairs arranged via Trams (Except for delivey charges)
• Scope
  • Most hardware products - call for more information

• “...I can sincerely say that my regular dealings with Trams is a pleasure and I have always found the staff to be friendly and willing to help”

  Leina Ayoub, IS Procurement Business Administrator, Cancer Research UK