• Overview
• Fulfilment
• Install, upgrade
  & repair
• Support
• Storage
• Consultancy
• Training
• SmartCare

Storage solutions

• We can supply, install and support a wide range of storage solutions
• Find out more >>

Trams SmartCare: peace of mind for three years

• Extend your Apple product warranty to 3 years with a range of cost saving on-site support packages from Trams
• Trams SmartCare converts your standard Apple hardware warranty to on-site and provides a further 2 years on-site (3 years total) support that includes any Apple parts required.
• It is designed to increase equipment availability, productivity and give you maximum ROI by keeping total ownership costs low. You can choose from a range of fixed price plans covering Apple desktops, workstations, servers, notebooks and laptops.
• This quality on-site support product for your Apple hardware enables you to:
  • extend your hardware warranty coverage for key systems and devices for 3 years
  • obtain easy-to-buy, easy-to-use next day on-site services
  • improve hardware performance and uptime
  • increase returns on your Apple hardware investments
  • increase returns on your Apple hardware investments
  • enjoy consistent service coverage across geographically dispersed sites
  SmartCare gives you the easiest way to maximize the uptime of your Apple products. Simple to buy and deploy, SmartCare warranty extensions can be purchased along with Apple products to cost-effectively upgrade or extend your warranty.
• Why purchase a SmartCare Plan?
  Your standard warranty protects against product defects for 12 months. SmartCare helps you guard against downtime for 3 years, which can reduce your productivity and profitability. These convenient service packages:
  • protect your investment in Apple products
  • provide consistent, predictable levels of support across your entire department or business
  • ease budget planning with fixed-cost support that includes parts and labour
  • give you direct access to proven technical and problem-solving expertise
  • offer a choice of response-time & repair-time commitments
  • deliver prompt, measurable results
  • are available whenever and wherever you do business

• SmartCare Plan Pricing

  Product (protection plan)	SmartCare RRP (excl. VAT)
  Apple Mac mini	£90.00
  Applw iMac	£120.00
  Apple MacBook	£170.00
  Apple MackBook Pro	£230.00
  Apple Mac Pro	£170.00
  Apple 20" Cinema Display	£40.00
  Apple 23" Cinema Display	£70.00
  Apple 30" Cinema Display	£125.00
  Apple Xserve	£600.00
  Apple Xraid (4 x 250GB)	£600.00
  Apple Xraid (4 x 500GB)	£1000.00
  Apple Xraid (14 x 500GB)	£1800.00

• “...Trams continue to be competitive whilst maintaining that quality of service which we would never want to lose.”

  Chris Glynne, Head of Magazine Technology, IPC Media Ltd