In 2021, Apple asked Forrester to update the previous Total Economic Impact (TEI) study to include the impact of the Apple M1 chip on enterprise Mac deployments. The purpose of the study is to provide customers with a framework for evaluating the potential financial impact of deploying Mac – including Mac with M1 computers.
For this study, Forrester interviewed decision-makers from 10 global organisations across various industries and combined the results into a single composite organisation. All organisations have experience deploying both M1-based and non-M1-based Mac computers. The study found that for the customers surveyed, Mac reduces overall computer costs and improves both security and the employee experience. Here are some key findings from the study, which reflect the three-year financial analysis associated with the composite organisation: