Trams provides ongoing services to support the complete lifecycle of your IT deployments, providing you with peace of mind and leaving you to concentrate on your company growth.
IT lifecycle management is defined as the complete end-to-end solution to your IT needs.
Our vendor relationships, qualified technicians and expert support staff provide full end-to-end management from procurement to disposition of hardware and software technology and the requisite support of such assets. Clients have the option of enjoying a full suite of managed services or selecting from a menu of individual services that best suit their needs.
Trams offers an effective IT asset lifecycle management model, with our main objective to increase overall productivity for our clients while reducing total lifecycle costs to maximise value from their investment in IT infrastructure.
As an independent IT provider, Trams will offer unbiased advice to help you select the latest device and design a solution that meets your workforce requirements and future IT needs.
With our vast background across all brands, Trams can configure and deploy your systems. Our warehouse allows us to upgrade and install software and hardware and deliver directly through our internal logistics team.
Maintenance / Upgrades
Whether as an extension of your IT team or stand-alone IT Department our expert and qualified support staff will deliver advice within an agreed SLA. We provide support for all end-user computing devices such as desktop workstations, mobile devices, printers, peripheral devices, and any associated support such as managed servers, networked devices, and software applications.
At the end of your device life-cycle, Trams can arrange the collection, and destruction of data (with full certifications provided, and possibly credit for the device to use for future purchases with Trams.